Air France Data Breach: Customer Information Exposed
Air France announces a data breach exposing some customer information but assures sensitive data remains safe.
Key Points
- • Air France confirms a data breach affecting customer information.
- • No sensitive data like passwords or credit cards was leaked.
- • The breach originated from unauthorized access to a third-party system.
- • Affected customers will be directly notified and advised to verify communications.
Air France has reported a data breach impacting customers following a cyberattack linked to Bouygues Telecom. The breach, while serious, has been categorized as less severe than others, with crucial details indicating that no sensitive data such as passwords, travel information, or credit card numbers were compromised. The unauthorized access involved information like names, contact numbers, Flying Blue loyalty program identifiers, and email inquiry topics.
As part of its response, Air France has committed to notifying all affected customers directly and has intensified its security measures to prevent future incidents. The breach stemmed from unauthorized access to a third-party system used in customer service operations. The airline has also informed the French data protection authority, CNIL, about the incident. Customers are being advised to remain vigilant against any unusual communication that may reference their personal information.
In an official statement, Air France emphasized its efforts to ensure customer security and expressed its commitment to keeping clients informed during this incident. Customers with concerns are encouraged to contact Air France’s customer service directly for assistance.